Payment Policy for HTBM

Effective Date: February 28, 2025

At HTBM, we aim to offer a smooth and secure shopping experience for our customers. This Payment Policy outlines the methods, terms, and conditions that apply to all payments made on our website (https://htbm.xyz/).

1. Accepted Payment Methods

We offer a variety of secure payment methods to ensure that your transactions are as convenient as possible. The available options include:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: Customers can pay through their PayPal account for added security and convenience.
  • Apple Pay: A fast and secure payment option for customers using Apple devices.
  • Google Pay: Another quick and secure way to complete your purchase using Google Pay.
  • Bank Transfers: Available for selected international orders. Please contact us for details.

All payments are processed securely through our trusted payment gateway to ensure the safety of your financial information.

2. Currency

All prices on our website are listed in USD (United States Dollar). Depending on your location and payment method, your bank or payment provider may convert the payment to your local currency, and additional fees may apply.

3. Order Processing and Payment Confirmation

Once your payment is successfully processed, we will send a payment confirmation email with your order details. This email will include your order number, shipping address, payment method, and estimated delivery time.

Please note that if there is an issue with your payment (e.g., declined card or insufficient funds), your order will not be processed until the payment issue is resolved. You will be notified immediately if this occurs.

4. Sales Tax

Sales tax will be applied to your order depending on your shipping address. This tax is calculated based on the applicable tax rate for your location and is displayed during checkout. If your country or state requires sales tax, it will be included in the total price of your order.

5. Payment Security

At HTBM, we take the security of your payment information very seriously. We utilize SSL (Secure Socket Layer) encryption to protect your personal and financial details during the payment process. All sensitive data is transmitted securely to prevent unauthorized access. We also comply with PCI DSS (Payment Card Industry Data Security Standard) regulations to ensure that your payment details are handled safely.

6. Payment Authorization

For fraud prevention, all payments are subject to verification and authorization. HTBM reserves the right to cancel or refuse any order if there is suspicion of fraudulent activity or if payment authorization cannot be confirmed.

In cases where there is a discrepancy in payment or the order is flagged for further review, we may contact you for additional verification or to resolve the issue.

7. Failed or Unsuccessful Payments

If your payment fails for any reason (e.g., insufficient funds, incorrect card details, or payment gateway errors), your order will not be processed. You will be notified and can attempt to retry the payment using a different payment method. If the payment issue persists, please reach out to us at contact@htbm.xyz for further assistance.

8. Refunds and Payment Adjustments

In the case of an order cancellation, return, or refund, the payment will be processed back to the original method of payment. Refunds may take up to 7-10 business days to appear in your account, depending on your bank or payment provider.

For more information about refunds, please refer to our Refund and Return Policy.

9. Payment Disputes

If you have a dispute regarding your payment or charge, please contact us as soon as possible at contact@htbm.xyz or call us at +1 636-251-1835. We are happy to resolve any issues that arise during the payment process.

10. Currency Conversion Fees

If your bank or payment provider charges a currency conversion fee for international transactions, please be aware that HTBM is not responsible for these fees. You should check with your bank or payment provider for any additional charges that may apply.

If you have any questions about our Payment Policy or need assistance, please don’t hesitate to contact us: